Ngesikhathi sendawo, umndeni omncane ukupheka iBellissimo, esebenza ngamamitha-skwele ayi-8. M maphakathi neKrasnodar, yathandwa: Ngokuphikisana nokuvalwa kwamakhofi amakhulu nezindawo zokudlela, inani lamakhasimende lenyuke ngo-20%, ukuthengisa - ngo-35%. Kodwa-ke, ibhizinisi elincane ngokushesha bagijimela ebunzimeni: Abathengi abaningi bafuna uku-oda ukudla kusenesikhathi futhi bacoshe ngesikhathi esithile. Iqembu leBellisimo lizame ukuthola ama-oda ocingweni nangoWhatsapp, kodwa laqala ukuthatha isikhathi esiningi futhi lalisabangela ukudideka. Ngemuva kwalokho kwavela isisombululo - ngokushesha yenza icala lokubonisa online lisebenzisa insizakalo ye-mag1c. Futhi kwasindisa lesi simo! Esihlokweni sethu, sizotshela ngalo msebenzi ngokuningiliziwe.
Ukupheka kweBellissimo kusebenza enkabeni yeKrasnodar endaweni yesifunda sesitolo sedolobha. Ibhizinisi Lomndeni eminyakeni eyi-6 eyedlule yadala u-Alina Aramovna Ovhanesean. Ubuye alungise zonke izitsha futhi aziphathe abathengi. Isisebenzi sesibili yindodakazi yenkosikazi uNelli Petrosovna - yenza imisebenzi yomthengisi-cashier. Uyazicubungula, aqoqe futhi anikeze ama-oda, anikezela ukuzama iziphuzo nokubhaka. Esikhathini esinezinhlobonhlobo zokupheka izikhundla ezingaba ngu-50: izitsha zokuqala, zesibili, amasaladi, ama-dessert neziphuzo. Nsuku zonke, isikhungo sisebenza abantu abangama-50-70, isheke elijwayelekile - ama-ruble angu-150.
Ukupheka kweBellissimo sekudumile ngesikhathi sokuvalwa kwenkathi yokuvalwa kokuvalwa kwamakhofi amakhulu nezindawo zokudlela. Inani lezivakashi ezingapheli ezafika kwasemini lenyuke ngo-20%, ukuthengisa kukhuphuke ngo-35%. Ukukhuphula ukugeleza komthengi kwaholela eqinisweni lokuthi izitsha zivame ukuphela, futhi kwadingeka wenqabe ukugcina amakhasimende amasha. Amakhasimende afuna ukwenza i-oda kusengaphambili futhi athathe ngesikhathi esithile, abhala ku-WhatsApp noma abizelwe ocingweni, futhi kwaqala ukuthatha isikhathi esiningi, amabutho ayenephutha futhi alwela. Isidingo sesisombululo esizosebenzisa inqubo yokuthola ama-oda, ukubika nokubika kwabo sekubonakele.
I-accountant yokupheka isivele irekhodiwe futhi yaphasisa ukubika ku "1C: Ukubalwa kwezimali" ngensizakalo yefu 1cfresh.com. Ekuqaleni kube nomqondo wokusebenzisa uhlelo lwe-CRM, kepha amathuba e-CRM ayengafuneki: Kwacaca ukuthi umsebenzi owengeziwe uzovela ekwenzeni ukuthengiselana, amasayithi noma amafomu, ukushintshana.
Ngemuva kwalokho bazama ukwenza i-imeyili futhi baxoxe kuWhatsapp, kodwa kwavela ukuthi akunakwenzeka ukulawula izinsalela futhi zilandesheshe ngokushesha ukuthi yini esesitoko. Ungakhohlwa futhi uthengise lokho iklayenti eliku-otsheliwe, futhi alisekho futhi wayala izitsha ekufikeni kwakhe.
Ngenxa yalokhu, bamisa ngesicelo sochwepheshe be-Intanethi ukudala umbukiso wewebhu ngosizo lwethuluzi elisha elilula nelifanele - insizakalo ye-mag1c, futhi ihola lonke irekhodi lokuhola ku-"1C: ukuphathwa kwenkampani yethu" in Service 1cfresh.com. Ukusebenza ngokushesha ngama-oda kudivayisi ephathekayo, baxhumeka uhlelo lokusebenza leselula "1C: UNF" efwini.
UBellissimo usebenza kanjani ngemuva kwe-automation?
Isinyathelo 1. Ukulungiselela imenyu nokuthumela izimemo kumakhasimende.
Ekuqaleni kosuku, umpheki wenza imenyu futhi aqophe izinsalela ze- "1C: UNF". Thumela kumakhasimende nge-WhatsApp futhi uveze izimo kumanethiwekhi amakhulu ngokubhekisele kwisitolo sangaphambili esiku-inthanethi enkonzweni ye-Mag1c.
Isinyathelo 2. Abathengi benza ama-oda ngombukiso wewebhu.
Isinyathelo 3. Ukucutshungulwa kanye nokulungiselela ama-oda.
Umpheki ubona ama-oda nama-postpones (ngaphandle kokususwa) noma ulungisa izitsha zezinyosi.
Isinyathelo 4. Ama-oda.
Amakhasimende eza athole ama-oda.
Isinyathelo 5. Ukubhaliswa kokuthengisa ohlelweni.
Ekupheleni kosuku, umpheki udonsa ukuthengisa, futhi i-accountant yokungaphandle ikhombisa ukuthengiswa kwezitolo ku-1C: Ukubalwa kwemali efwini le-1cFresh.com. Ukuze wenze lokhu, wahlela ukushintshana phakathi kwezisekelo "1c: UNF F" no "1C: Ukubalwa kwezimali".
Imiphumela Yephrojekthi
Ngenxa ye-automation, ukuhlela ukupheka bekulula. Umsebenzi osheshisiwe nabathengi abayalelwe isikhathi esithile. Isikhathi sokucubungula ama-oda sehle ngezikhathi ezi-3.
Umthengisi-cashier unesikhathi sokunikela ngemikhiqizo ehlobene namakhasimende. Ngenxa yalokhu, isheke elijwayelekile landa izikhathi ezi-2. Abathengi baqala futhi bathola iziphuzo nokubhaka.
Manje ukupheka kweBellissimo kuxoxisana nokuqashiswa kwegumbi elibanzi kakhulu ukuthola ithuba lokusebenzela amakhasimende amaningi futhi uqhubeke nokukhula.
Retail.ru.