Couple in Vancouver appealed to the court, accusing an automaker in that their new Mercedes-Benz S-class sedan was dangerous for life.
Three years ago, Datong Young and Guifean Ho bought a new Mercedes-Benz S-class for 160,000 dollars. After a short time, the steering wheel jumped several times before the car was even a year. At the new S550, the couple drove about 6,500 km on it before the problem first arose. From April 2018, the sedan stands on the parking lot.
Less than a year after the purchase of the steering wheel jammed while they were driving, but the Mercedes-Benz Richmond dealer allegedly said that the car did not find technical deviations. The judicial documents, on the contrary, argue that the dealer has not repaired the car properly.
Although the car has not been made any reviews in Canada, Mercedes withdrew a number of cars in the United States due to steering problems, including S-Class models, built in the period from 2015 to 2019. In the description of the revocation, the transistor was mentioned in the steering system and the existing probability of overheating, which will lead to the loss of the hydraulic steering wheel. The report said that Mercedes-Benz USA should notify the owners, inspect the components of the steering and "replace them, if necessary, for free."
However, Jan said that the local Mercedes office in Richmond offered a pair or continue to drive a car or sell it. But Jan said that he would not drive this sedan, because it was afraid that the steering could jerk again, but he also feels that he could not sell it as it was, because it would simply shift the same problem on new owners.
Then he decided to contact Mercedes headquarters in Germany, where he was told that the car should be withdrawn and repaired.
In early 2019, the couple filed a lawsuit to the Supreme Court of British Columbia against Mercedes-Benz Canada for damage, including the loss of the ability to use the car. The lawsuit has not yet been transferred to the court, but Jan said that it was important for him that the problem was verified and eliminated not only for the safety of his family, but also for the safety of other owners.