"Due to 16:00, about 16:00 referred to, as always, at the gas station" Belorusneft "in Masiukovo," said our reader Sergey about the strange situation. - next content flew at night: "Dear Customer! You 04.02.2021 refuel AI-95 on AZS-50, the passage Molukovshchina, 17. There was an abnormal situation, the characteristics of AI-95 occurred. Please contact the hundred rinse the fuel system. " The company explained what exactly happened.
"Also in SMS promised that expenses compensate for (with confirming documents), a contact number was indicated, apologies were brought upon," Minskhanin added. - According to the indicated telephone, a polite young man explained that in the 95th could get a diesel fuel. Well done, of course, that they reported, but a little pleasant. I wonder if everyone could find and notify from those who refuel there? I managed to drive about 100 km. The reimbursement mechanism is not yet clear. "
A letter appeared on the editorial post with a description of another case: "At 7:20, Mercedes ML350 reflects the 95th gasoline at the refueling" Belorusneft "No. 50 on the passage Melician - only about 55 liters. I drove about 500-700 meters, at the crossroad the machine stalled and no longer started. I called the tow truck. While I was waiting for help, another car in the same intersection. The driver of this car approached me, and it turned out that he also regained his car on this refueling and just like me, 95th gasoline. After meters 50 ahead of the third car stood. "
"The tow truck delivered my car to the service center, there were diagnosed," describes the development of the vehicle's situation. - In conclusion it is indicated that the car was low-quality fuel. All the fuel from the tank was merged (approximately 60-65 liters), cleaned the entire fuel system, poured 15 liters of another fuel. After that, the car started. "
From the service, the girl went back to the gas station: "Talked about all employees. They shrugged, one person confirmed that the client had already appealed in the morning - he had a car stall right at refueling. And I'm already the fourth with similar complaints. Left a complaint in the book of complaints and suggestions. When describing the situation and demanding to commemorate me all the costs, I asked employees to make the fuel selection from the column, from which I sold poor-quality gasoline so that I could provide fuel to an independent examination. But I was refused. Now I am looking for those who have also suffered as I, for further proceedings. "
The BelarusNeft company calls the situation of abnormal. There confirm that the incident occurred on the gas station No. 50 on the passage Meliukovshchina, 17. "We are talking about the technical failure when pluming fuel into the tank at the refueling," the network representatives specified. The company's management appeals to customers: "We apologize and compensate the cost of flushing the fuel system and replacing fuel. Now work is being done to eliminate the causes and consequences of the incident. Gas station works in normal mode. " To get compensation, the company asks for customers who were refueling AI-95 gasoline on the gas station No. 50, please call: (8 017) 279-88-87, (8 017) 279-88-89, 8 029 863-39 -78, 8 029 863-39-12, 8 029 863-39-09.
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