VTB completed the first step of the transition to a new retail loan conveyor: 10 times accelerated data processing and now the formation of pre-perfumed loan offers for 20 million people takes no more than 4 days. The second stage of the transition to the new conveyor will allow to take 95% of solutions for the issuance of retail loans in 1-3 minutes.
In 2021, the new retail loan conveyor is planned to be transferred to the issuance of cash and credit card credit cards, a product range of mortgages and car loans. In terms of mortgage, the conveyor will increase the share of mortgage loans issued only by passport, from the current 56% to 75% by the end of 2022. The share of solutions for mortgage applications of clients who will be accepted for 3 minutes will be increased from the current 72% to 85%. A complete transition to the conveyor will end by the end of 2022.
"For the year VTB, in the framework of digital transformation, the technological platforms completely rebuilds, changes the organization of processes, increases the share of operations using artificial intelligence technologies. All this allows you to withdraw the quality and availability of a bank service to a new level. The first retail loan conveyor in Russia on a microservice architecture is another step in our global transformations. He not only allowed in the moment to increase the capacity and multiple the speed of processes, but also gave us the opportunity to flexibly introduce new products and services, improve the mechanisms to predict the desires and needs of our customers, "the Deputy President-Chairman of the Board VTB Vadim Kulik said.
"The new version of the credit conveyor is several times reduced by the formation of pre-perfumed proposals and allows us to achieve a strategic goal - to simplify and speed lending as much as possible. If earlier treatment only 1/3 of the client base occupied at VTB to one month, now we can implement everything for record 4 days for the market. This year, we will transfer cash and credit card loans to new technology, which will further simplify their design and reduce the amount of information requested from customers. We will continue to improve the risk assessment models to provide only individual and comfortable suggestions to borrowers, "Commented on the head of the Department of Retail Credit Risks VTB Natalia Revina.
Currently, statistical models of credit risk assessment models have already used to form an accurate credit proposals of VTB and developed on the basis of the analysis of the external and internal data of the client's tendency to one or another loan. As part of the transition to a new retail conveyor, it was possible to implement the income assessment models and the most suitable loan. This allowed to individually form a credit limit amount for customers. Modernization of scoring models and the introduction of the income model made it possible to increase the amount of the credit card proposed by the client on average by 15-20%.