The new Renault Kaptur on the variator refuses to go to the slide. The owner is suing a dealer

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The new Renault Kaptur on the variator refuses to go to the slide. The owner is suing a dealer 10738_1

A resident of Yekaterinburg went to Sochi, but on serpentines a crossover simply got up.

Riding on the old used vehicle delivers little pleasure. Breakdowns, repairs, and comfort is not the same. Sooner or later, the moment comes when a person decides - enough, it's time to buy a new one. The resident of Yekaterinburg, Alexander, the resident of Yekaterinburg, who said the local portal E1.ru was told. Moreover, the trip to the south, in Sochi. In the near Motor Show Renault, he was offered Kaptur with a 1.3-liter turbocharged engine. The car liked, and after the test drive, the decision was ripe to buy.

Suddenly it turned out that it was with such a motor that is missing. There is the same KAPTUR, but in the version with the atmospheric engine 1.6. Alexander thought not long. The difference is small. And bought. Although before this talked to the manager about the upcoming trip to Sochi. Asked how Reno on mountain roads would behave. The manager swore that Kaptur 1.6 will overcome the passes and serpentines without any difficulty.

Two days after that, a happy buyer, together with his wife, moved on the road. From Yekaterinburg to Sochi, the road is long, at the same time and run through, Alexander thought. 1,500 kilometers, on the protracted rise, the problem manifested itself for the first time. The car moved slowly, although the gas pedal was recessed to the polish.

The new Renault Kaptur on the variator refuses to go to the slide. The owner is suing a dealer 10738_2

Alarmed driver called the manager. He began to calm down, they say, running around, it happens, you just need a little time. It did not pass. On the first serpentine on the way to Sochi, it was impossible to squeeze more than 10 km. And so on any hill or lift.

Alexander began to look for the cause. The request on the Internet issued that the first messages about this problem of Renault Kaptur appeared back in 2016 - then the journalists "Autores" noticed that when the variator was often sweeping. A conversation with representatives of the car dealership, why it was not warned about this feature, he was briefly reply: - You never expect. There is no need to ride a slide!

Realizing that conversations with the salon will be fruitless, the owner of Renault made a pre-trial examination before contacting the court. The reason for all the troubles was the cooling system of the variator. It was simply not. Not provided by the plant. And judging by the diagnosis of 70 percent of the time Kaptur travels in emergency mode.

When driving up a mountain, the variator begins to warm up and the control unit gives the command to reduce the power of the motor so that the variator does not fail. Gradually, it comes to an emergency stop and have to wait for the unit cool.

After the car owner presented an independent examination to the dealer, he agreed to return money for the car. However, Alexander demanded to reimburse the cost of its holding, CASCO and OSAGO. Salon refused.

The car enthusiast filed a lawsuit against the court, re-examined is now appointed.

Photo of car owner / E1.ru

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