Ungaxoxa kanjani ngokuzethemba emphakathini: 6 amasu

Umqeqeshi, uProfesa kanye nomlobi uMelody Wilding bahlongoza ukuthi bangabhekane nokwesaba izinkulumo, kepha bayemukela futhi benze ngokufanele

Uzothola umhlangano omusha emsebenzini, futhi ufaka ukwethuka kuwe. Kepha uma ufuna ukuqhubekela phambili, kubalulekile ukuqiniseka emphakathini.

Injongo enjalo yahlelwa ngenye yamakhasimende ami, u-Ellison, lapho saqala ukusebenza naye. Ufike kimi ngombuzo: "Kungani nginovalo phambi kwenkulumo emhlanganweni?"

U-Ellison wayenguchwepheshe onolwazi emkhakheni wokuphepha kwe-cyber, futhi isipiliyoni sakhe saziswa kakhulu ukuthi wakhulela ehhovisi.

Isikhundla esisha sasijabulisa futhi savula amathuba amahle ngomsebenzi wakhe. Kepha lokho ayenakho kaningi ukuba abonakale, kwamkhathaza kakhulu. Ukwesaba okwenziwe nge-Haplation kukhubazeke. Lapho edinga ukusho okuthile, u-Ellison Chapel, wacabangisisa ngempendulo isikhathi eside futhi ekugcineni wamhlalisa okuthile okungathandeki.

Emva kwalokho, waziqhenya futhi wazizwa engumkhohlisi, engakwazi ukufeza umsebenzi wakhe. Wayefisa kakhulu ukuqiniseka ngokwengeziwe futhi kancane ngamahloni emihlanganweni nasemsebenzini wonke.

Uyayazi indaba ka-Ellison? Uma kunjalo, khona-ke awuwedwa.

Abasebenzi abazwela emihlanganweni

Ubunzima obucayi bangabasebenzi abasebenza kahle kakhulu abakhathazeke kakhulu futhi bazizwa ngokuphelele konke. Abantu abanjalo bacishe babe ngu-15-20%. Izimo ezijwayelekile ezisebenzayo ezibangela ukucindezela okulinganiselayo ngomuntu ojwayelekile zingahle zehluleke ukusebenza okubucayi, ikakhulukazi lapho kulayishwa ngokweqile. Amandla okucubungula imininingwane ngokucophelela adalula amathuba amaningi namathalente. Kepha futhi kusho ukwenyuswa kwentuthuko ekucindezelekeni nasekuthambekeni kokusabela okungokomzwelo, ikakhulukazi lapho kuhlotshaniswa nezinqumo noma izilinganiso ezivela kwabanye abantu (ngokwesibonelo, emhlanganweni noma ngesikhathi senkomfa).

Uzwela kangakanani?

Ungabangelwa amasu abucayi, uma uvumelana nezitatimende eziningi ezilandelayo:

• Ngizwa imizwa ejulile futhi eyinkimbinkimbi
• Nginesifiso esinamandla 'sokudlula okulindelwe' kuzo zonke izici zempilo yami
• Nginomgxeki wangaphakathi osebenza ngaphandle kwezinsuku
• Nginomusa, nginozwela futhi ngizwelana nabanye
• Ngivame ukubeka izidingo zabanye abantu ngenhla kwakho
• Nginikeza kalula ukucindezela
• Angikwazi "ukukhubaza" ingqondo, ngoba kuhlala kugcwele imicabango
• Ngibona ukusabela okuqinile okungokomzwelo
• Ngizizwa ngikhathazekile lapho ngithola ukumangala noma ngiyazi ukuthi yini oyibhekile noma ungihlole
• Nginamathela ezindinganisweni eziphakeme futhi ngizilahlile ngokuqinile uma ngenza amaphutha
• Imvamisa ngibe nokunganqikathi futhi ngibandakanyeke ekunqumeni
• Ngiyazamukela impendulo nokugxekwa enhliziyweni

Ubunzima obucayi obuzwayo abahlangabezana nemihlangano, ngoba:

• Uthanda ngokweqiniso ukulalela imibono yabanye abantu
• Uncamela ukubona nokuqonda okwenzekayo ngaphambi kokuveza umbono wakho.
• Unomqondo ophakeme wemfanelo, ngakho-ke ukhombise inhlonipho futhi ungaphansi kwabaholi
• Uthambekele ekuvinjelweni, okusho ukuthi ozakwabo abanenhlalo bangabusa ingxoxo
• Ulahleka kalula futhi unganikela ngaphansi kwengcindezi.
• Uyakwazi ukucabanga ngokujulile futhi ubone zonke izinhlangothi zesimo kwesinye isikhathi esikunamathela ekubonisweni okujulile
• Uzwela kakhulu futhi ukhathazekile ngokuthi abanye bacabangani ngawe.

Amasu wenkulumo ethembekile emihlanganweni

U-Fean noTupor phakathi nomhlangano olandelayo umuzwa omubi. Zithathe ngesandla - akufanele kube njalo. Ungathatha konke okulawulwa futhi uyeke umkhuba wokuhlala buthule.

Ukuba nengqondo emsebenzini kubaluleke kakhulu uma ufuna ukukhushulwa kwemisebenzi. Usebenza kakhulu, futhi unemibono emihle kakhulu - ngakho-ke kufanele ube nethonya elikhulu futhi kufanele uqaphele ukuqashelwa.

Ekugcineni ngisebenza kancane, ekugcineni uzozizwa ulilungu elihlanganisiwe leqembu (unjani futhi unjalo).

1. Thatha injabulo

Izandla zinamahloni. Esiswini ku-aller. Ngokuzumayo uqala ukungabaza ukuthi igama leklayenti libhale kahle yini ku-ajenda. Le yinjabulo evamile ngo-Eva womhlangano. Lokhu kuyingcindezi evamile yokulindela lapho ucabanga ukuthi okuhlangene kuzohlola ubuhlakani bakho noma umnikelo wakho emsebenzini.

Isazi sezengqondo esivela eStanford Kelly McGoniga asibheki ukwesaba okunjalo ngesibonakaliso sokuthi awunele noma awubekezeleli umsebenzi. Uhlongoza ukwenza abangane ngokusabela kwakhe ekucindezelekeni, baphinde bamcabange futhi bakubone kulo ukuthi uzimisele ukwenza futhi wenze umzamo omkhulu.

Kubalulekile futhi ukunciphisa izinga eliyisisekelo lokukhuthaza ngaphambi komhlangano. U-Ellison, iklayenti, engikutshele ngalo phambilini, wasebenzisa inqubo yokuphefumula yesikwele ukuze wehlise umoya.

2. Gxila ngokushelela

Kunesilingo sokuza ngqo ekuqaleni komhlangano ukukhombisa ukuthi ushesha, noma uvikele izingxoxo ezingathandeki zezwe. Kepha umuzwa wokujaha noma ukuntuleka kwesikhathi kuzothuthukisa ukucindezela okukhona okubonayo.

Esikhundleni salokho, yakha i-buffer: Hlela ukucwiliswa emhlanganweni kuze kube kuqale. Vumela ujwayele ihholo. Uma lokhu kuyi-teleconfance ebonakalayo, ngaphambi kokulawulwa kwe-webInar kusengaphambili, lungiselela imakrofoni nekhamera yewebhu.

Njengoba ozakwabo bevele, khuluma noyedwa noma ezimbili zazo, eziwusizo ngokujwayelekile futhi zisiza ukunciphisa ukungezwani. Kuyadingeka futhi ukusho inkulumo esethulo ekuqaleni komhlangano, bese kuthi ingxoxo iyoya ku-ajenda. Lokhu kuzosiza ukunciphisa ukukhathazeka nokwenza ukuxhumana ngokwengeziwe.

3. Khuluma ngokushesha okukhulu

Kwenzeka kuwe ukuthi ufike emhlanganweni nemibono kanye nohlelo lwalokho ofuna ukukusho, wabe eseya, ukuqaphela ukuthi ngaso sonke isikhathi sithule? Ukuthula kukuhlinzeka ngensizakalo yebhere. Uma umhlangano uhlala isikhathi eside, kuvame ukuba nzima ukujoyina ingxoxo. Uma ulindele isikhathi eside, ukuqina kwakho kuyakhula.

Imvamisa, ukukhula kwenzeka ngenxa yokungakhululeki, kwaphoqa ukuthi ukhulume ngokushesha ngangokunokwenzeka. Zibekele umsebenzi olula: Yisho okuthile emizuzwini yokuqala ye-10-15 - ukubingelela ababambiqhaza, wakhe umbono oyinhloko, ubuze umbuzo noma uveze umbono emshweni omusha webhizinisi. Le yindlela eqinisekile yokuhlala ngaphezulu kwengxoxo.

4. Sebenzisa amandla akho

Akudingekile ukuba yindoda enkulu emhlanganweni. Ngisho nokukhuluma izisebenzi ezibucayi ezibucayi kungathonya, kuxhaswe ukuphawula kobise olulula: "Umqondo omuhle! Ngicabanga ukuthi empeleni kwasebenza. "

Ungagxila kakhulu ekubekeni imibuzo ebalulekile. Abasebenzi ababucayi babheke kakhulu, okubatshela imibuzo ebukhali engakafiki kozakwabo.

Enye indlela ephumelelayo yokuqinisa umthelela noma ngabe umhlangano usuqediwe - Thumela i-imeyili kumphathi, lapho ufingqa imibuzo ebalulekile ephakanyisiwe noma, engcono, unikele ngephrojekthi entsha evela engxoxweni. Uzothola idumela njengomuntu ozuzayo, futhi kungenzeka ukuthi ukhumbule lapho kuphakama umbuzo. Okubaluleke kakhulu, uzothola ukuzethemba.

Yilokho u-Ellison akwenza ngesonto lokuqala ngemuva kokuqala komsebenzi. Uhlome ngamathuluzi amasha nesibindi, asithola ngenxa yokuqeqesha, ngokushesha wayesesho ukuthi maduze athi: "Ngiyaziqhenya ngendlela engifanelekayo ngayo. Kepha, okubaluleke kakhulu, ngiyabonga mina. "

5. Yiba ngowokuqala ukuza ukwenza

Ngabe umbono odinga ukucwaninga okwengeziwe ngesikhathi somhlangano? Kwenze ngomhlangano olandelayo. Kuzokhombisa isinyathelo sakho nesithakazelo sakho. Futhi lokhu kukuvumela ukuthi uziphoqelele ekuziphatheni okufunayo. Uzibophezele - manje uzoba nesisusa esithe xaxa.

6. Inselelo Izinkolelo Zakho

Ubuholi obunobuholi babantu abaningi kungenzeka bungakhuli kahle ebuntwaneni, nokungaqiniseki okungaqondakali kungavuza ekuziphatheni kwethu ngesikhathi sokwenza. Unganqoba kanjani izimo eziphelelwe yisikhathi ezikuvimbela ukuthi uzizwe uzethemba? Udinga ukuqonda imibono yakho ngokujulile ngokuzethemba nezinkulumo.

Yini obuzwa ebuntwaneni ngabantu abavela kwabanye? Ingabe abazali bakho, othisha kanye nomphakathi bathi ungaba ngubani ofuna, noma ngabe ufunda ukuthi "abantu abathandi ukukhathazeka"?

Uma ungenalutho noma ucabange ngempendulo engemihle ngemibono yakho, cabanga ngalokho ongakuthola ekuphathweni kokungavuthiwe futhi lapho ukuzithemba kwakho kuncike emibonweni yabanye (ikakhulukazi abagunyaziwe) abantu.

Lapho unokuthile ongakusho, kepha ubona ukungabaza kwangaphakathi, ngiyabonga ukugxekwa kwakho kwangaphakathi kokuzama ukwenza umsebenzi wami futhi kukuvikele. Ukwesaba kungakhombisa ukuthi usho okuthile okubalulekile. Sebenzisa umzuzu. Yekani ukudlala kahle. Khumbula ukuthi uthatha indawo yakho ngoba ufanelekile, uyasebenza futhi ubalulekile.

Ubunzima obucayi bungaphakamisa abanye. Isikhathi sokusho ngakho kuwo wonke umuntu.